AI Chatbot for Website Automatic

🤖 AI Chatbot for Website Consultation & Automatic Lead Collection to Google Sheets

In today’s digital landscape, where customers tend to search for information and make decisions quickly directly on websites, an intelligent chatbox not only helps businesses respond to customers more effectively but also becomes a powerful tool for lead generation, demand classification, and sales team support.

TSF Services provides an AI Chatbox solution combined with a mini CRM system, enabling businesses to automatically consult website visitors, capture potential customer information, and sync leads to Google Sheets in near real-time. This solution is ideal for businesses looking to transform their website from a passive showcase into an active sales channel capable of consulting and collecting customer information 24/7.

💡 What is an AI Chatbox for Website Consultation?

An AI Chatbox for website consultation is a chat widget integrated directly into a business website. Visitors can ask questions about products, services, pricing, implementation processes, or leave their contact information. The AI system uses data, documentation, website content, and pre-configured consultation scripts to respond naturally.

Unlike traditional rule-based chatbots that rely on fixed button flows, TSF’s AI Chatbox understands conversation context, identifies customer needs, asks follow-up questions, and extracts lead information such as name, phone number, email, company, location, interests, and customer status.

⚙️ Key Features of TSF AI Chatbox Solution

🕒 1. 24/7 Automated Customer Consultation

The chatbox operates continuously on your website, supporting visitors outside business hours, on weekends, or when your sales team is unavailable. AI can answer frequently asked questions, introduce services, provide initial consultation, and guide visitors to leave their contact information.

🧠 2. Training with Your Business Data

Each business has its own dataset, including website content, service lists, FAQs, sales materials, policies, implementation processes, or product information. TSF configures a tailored knowledge base so the AI responds accurately according to your business data, minimizing irrelevant or incorrect answers.

📥 3. Automatic Lead Collection

During conversations, the system can automatically detect and extract potential customer information, including:

• 👤 Full name
• 📞 Phone number
• 📧 Email
• 🏢 Company name
• 📍 Address or deployment location
• 🎯 Customer needs
• 📦 Interested services/products
• 📊 Lead status: unclear, interested, ready to contact

This data is stored for easy tracking and follow-up by your sales team.

📊 4. Sync Customer Data to Google Sheets

One of the key advantages of this solution is automatic lead synchronization to Google Sheets. Businesses do not need to deploy a complex CRM system initially. Each new lead or update within a conversation is recorded in a spreadsheet, making it easy for sales teams to view, filter, assign, and manage customers.

Google Sheets may include columns such as timestamp, customer name, phone number, email, company, needs, page visited, traffic source, and lead status.

🔔 5. New Lead Notifications

When a visitor submits contact information, the system can send notifications via email or other channels, allowing your sales team to respond quickly. Faster responses significantly increase conversion rates, especially for services requiring consultation or quotations.

🛡️ 6. Spam Protection & Rate Limiting

TSF integrates rate limiting and spam protection mechanisms to prevent excessive messages from users or bots in a short period. This helps protect the AI system, reduce unnecessary API costs, and maintain stable performance.

🔐 7. Secure Proxy Infrastructure Operated by TSF

Your website does not call AI APIs directly. Instead, all requests go through a proxy layer managed by TSF. This layer protects API keys, controls allowed domains, logs activity, enforces rate limits, handles errors, stores leads, and synchronizes data. This is a critical component that ensures stability compared to embedding a simple chatbot script.

🔄 How the System Works

The overall workflow is as follows:

🌐 Visitors access the website and open the chatbox
💬 Visitors ask questions or submit requests
🔁 The chatbox sends data to TSF’s proxy system
🛡️ The proxy validates security, domain, and rate limits, then forwards the request to AI Chatflow
🤖 AI Chatflow responds based on the configured knowledge base
🧩 The lead extractor analyzes conversations to extract customer data
📊 Leads are stored and synced to Google Sheets
📧 If contact details are available, notifications are sent to the sales team

This model enables businesses to have both an automated consultation chatbot and a simple mini CRM for managing leads directly from the website.

💰 Initial Deployment Pricing

Package	Setup Fee	Suitable For	Includes
🟢 Basic	5,000,000 VND	Small websites with basic consultation needs	1 chatbox, 1 chatflow, basic knowledge setup, UI customization (logo/colors), Google Sheets lead storage
🔵 Standard	9,000,000 VND	SMEs needing serious consultation and lead capture	Everything in Basic, prompt optimization, demand classification, email notifications, rate limiting & spam protection, real scenario testing
🟣 Professional	From 18,000,000 VND	Businesses with multiple services/products or complex workflows	Multiple service groups, multiple consultation flows, custom lead fields, CRM/webhook integration, reporting & documentation

📦 Monthly Operation Pricing

Plan	Monthly Fee	Includes
🟢 Starter	1,200,000 VND/month	Proxy infrastructure, widget hosting, Google Sheets leads, configuration backup, basic monitoring, minor knowledge updates (1/month)
🔵 Business	2,500,000 VND/month	Everything in Starter, log monitoring, periodic prompt/knowledge optimization, Google Sheets customization, basic lead reports, business-hour support
🟣 Managed Pro	From 5,000,000 VND/month	Priority operation, multiple chatflows/websites, advanced integrations, periodic reports, continuous optimization, advanced monitoring & backup

⚠️ Note: AI/LLM API costs are calculated separately based on actual usage. Businesses can set monthly budget limits to control expenses and avoid unexpected costs.

⭐ Why Choose TSF Services?

TSF does not simply provide a chatbox script for embedding into your website. We deliver a complete system including AI Chatflow, knowledge base, secure proxy layer, spam protection, lead storage, Google Sheets synchronization, lead notifications, and 24/7 infrastructure operation.

This solution is ideal for businesses that want to start applying AI in sales and customer service without immediately investing in a full-scale CRM system. With TSF’s AI Chatbox and mini CRM, your website becomes an automated lead generation channel that operates continuously and scales with your business needs.

📞 Contact TSF Services

If your business wants to implement an AI Chatbox for website consultation, automatically collect leads into Google Sheets, and improve customer response capabilities 24/7, contact TSF Services for a tailored solution.

THAM KHẢO THÊM CÁC DỊCH VỤ KHÁC của tsf

AI Chatbox

🤖 AI Chatbot for Website Consultation & Automatic Lead Collection to Google Sheets In today’s digital landscape, where customers tend to search for information and make decisions quickly directly on websites, an intelligent chatbox not only helps businesses respond to...