In the digital age, computer systems, internal networks, and office devices are the backbone of every business. However, technical issues are inevitable—Windows won’t boot, printers stop working, network connections drop, or software suddenly fails.
This is where professional IT Helpdesk services from TSF Services deliver real value: fast response, accurate troubleshooting, cost optimization, and minimal downtime—keeping your IT systems running smoothly and uninterrupted.
What Is IT Helpdesk?
IT Helpdesk is a technical support service that assists users in resolving issues related to computers, software, network devices, and IT infrastructure.
At TSF Services, IT Helpdesk goes beyond remote support. We provide on-site technical assistance, identifying root causes and fixing problems thoroughly—not just temporary solutions.
IT Helpdesk Services Provided by TSF Services
💻 Operating System & Office Software Installation
Windows installation and system imaging (Ghost)
Microsoft Office, accounting software, browsers, invoice printing software
Driver updates, antivirus installation, productivity tools
🖨️ Printer Installation & Network Sharing
Printer and scanner setup for individual or shared use
Printer sharing within LAN environments
Troubleshooting slow printing, missing printers, font errors
🛠️ Hardware & Software Troubleshooting
PC not powering on, blue screen errors, boot failures
Slow systems, system freezes, virus removal and cleanup
Accounting software or ERP application errors
🌐 LAN Network Deployment & Maintenance
Network cabling, patch panel installation, trunking or concealed wiring
Switch configuration, VLAN segmentation, business-grade routers
Network speed testing, unstable connection and IP conflict resolution
📶 WiFi System Setup & Optimization
Installation of WiFi devices: TP-Link, UniFi, Tenda, and more
Multiple SSIDs, access segmentation, bandwidth control
WiFi solutions for offices, restaurants, multi-floor buildings, factories
🎥 CCTV Camera Installation
IP camera or analog camera deployment with DVR/NVR
Remote monitoring via mobile phone or laptop
Storage configuration, viewing angles, image quality optimization
IT Helpdesk Service Pricing (Reference)
| Service | Description | Starting Price |
|---|---|---|
| 🔹 Windows & Software Installation | Full setup with drivers | From 200,000 VND / PC |
| 🔸 System Imaging & Data Backup | Data safety ensured | From 100,000 VND / PC |
| 🖨️ Printer Setup & Sharing | 1–3 PCs | From 200,000 VND |
| 🛠️ Hardware / Software Repair | On-site inspection | From 200,000 VND |
| 🌐 LAN Network Deployment | Cabling & equipment | Survey-based pricing |
| 📶 WiFi System Setup | Router / Access Point configuration | From 500,000 VND / session |
| 🎥 CCTV Installation | Full project deployment | Project-based |
📍 On-site support available in Ho Chi Minh City and nearby areas.
Monthly maintenance and periodic inspection packages are available upon request.
Why Choose TSF Services for IT Helpdesk?
👨🔧 Dedicated technicians – punctual and problem-focused
💼 Hands-on experience across offices, schools, restaurants, and factories
🔄 Preventive maintenance & consulting with no hidden costs
📈 Performance optimization to extend hardware lifespan
🔐 Strict customer data confidentiality
Conclusion
IT Helpdesk services from TSF Services allow businesses to operate confidently without maintaining an in-house IT technician. With reasonable costs, fast response times, and real-world technical expertise, TSF Services is committed to resolving all IT issues—from software installation and device connectivity to LAN networks and surveillance systems—efficiently and professionally.
👉 Contact TSF Services today for consultation and a detailed quotation.
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